CUSTOMER SERVICE SPECIALIST

Diane’s Lingerie is currently seeking a permanent, full-time Customer Service Specialist to join our team. At Diane’s Lingerie, our motto is “Every body is different, we fit them all”! We pride ourselves in offering exceptional customer service that goes above and beyond what people receive in a typical retail store. Celebrating our 35th year in business, we are looking for the next person to join our team to help us uphold our mission in changing women’s lives, one bra at a time! Our greeter is the first and last face our guests see in the store and as such, we have high expectations for them!

Our ideal candidate will have the following skills and experience:

  • Friendly, outgoing team player
  • Professional work ethic
  • Highly organized and strong attention to detail
  • Ability to multitask in a fast-paced environment
  • Cash handling and POS experience, computer literacy
  • Sales and customer service experience
  • Excellent communication skills, strong command of English essential

As a Customer Service Specialist, you will serve as an integral part of our sales team and be expected to:

  • Greet customers as they enter the store, assist them in locating items and refer them to fitters as needed
  • Contribute to selling of merchandise in store
  • Process all transactions on POS system; trouble shoot as required
  • Open and close registers and ensure cash balances at end of day
  • Replenish supplies at cash wrap area and keep front of store clean and organized
  • Train new cashiers and assist them in meeting job expectations
  • Process special orders and web orders and follow up with customers

Job Types: Full-time, Permanent, attractive compensation which includes a bonus program and benefits. If you think you would be a good fit for our store, please reach out to us. We look forward to hearing from you!

Please send your resume to cstofer@dianeslingerie.com

If you think you would be a good fit for our store, please reach out to us. We look forward to hearing from you!

Questions? Call us at (604) 738-5121 or email cstofer@dianeslingerie.com

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